Accidentally sent money to an unknown person on Cash App, what should I do?



The Cash App mobile payment app has several features which are easily accessible to all US citizens. Once you set up a Cashapp account, you become eligible to send or receive payment on the Cash App wallet. With Cash Card, you can make online and offline payments. There are other services like direct deposit, investing in Bitcoin and Stocks, which you can access after verifying the account. To verify the Cash App account, you need to provide information like full name, date of birth and last four digits of SSN. Everyone must follow the prescribed rules on Cash App to avoid issues. 


 What should you do if you accidentally sent money to an unknown person on Cash App? 


Well, you have limited options in that situation as Cash App is not bound to refund the money as per the policy. However, you should contact or request the recipient to refund the money. After that, the recovery of funds depends on the willingness of the recipient. Now, it is up to you how to convince the recipient. As far as Cash App refund is concerned, this matter does not come under the refund policy of Cash App. The users should follow the guidelines below for enjoying Cash App services without any problem:

 

  • Read prescribed Cash App terms of services and refund policy.
  • Update your Cash App after a certain gap if updates are available.
  • Before sending money, check the recipient's ID to avoid the Cash App transfer failed. Always use a verified Cash App account.
  • If money is sent to the wrong person, send a refund request to the recipient.
  • You should have enough balance in your account before transferring money.

 

You have no option left to approach Cash App support if the recipient does not refund the money. Contact customer service and dispute the transaction.


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